Privacy Policy

This Privacy Policy sets out the basis on which Ballance Agri-Nutrients Limited (“Ballance”) collects information from you and also the basis on which any such information collected from you is dealt with.

This Privacy Policy sets out the basis on which Ballance Agri-Nutrients Limited (“Ballance”) collects information from you and also the basis on which any such information collected from you is dealt with. By accessing Ballance’s website at www.ballance.co.nz, the Seales Winslow site at www.sealeswinslow.co.nz, the MyBallance site, or any associated website or microsite (collectively referred to as the “Website”) or any other social media website, online chat forum or page, containing pages or content established by or associated with Ballance, including but not limited to Facebook, (“the Internet Sites”) you are deemed to have read and agree to be bound by this Privacy Policy. If you do not accept the terms of this Privacy Policy, you must not access the Internet Sites.

1. Amendments: Ballance reserves the right to amend this Privacy Policy from time to time. Amendments will be effective immediately upon being placed on the Website. Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Privacy Policy as amended.

2. Automatically Collected Information: Whenever you access any of the Internet Sites Ballance will, and is entitled to, automatically collect the following types of information from you: (a) the IP address of your machine when connected to the internet; (b) the operating system and the browser your computer uses and any search engine you are using; (c) the date and time you are visiting; and (d) the URLs of the pages you visit.

3. Submitted Information & Further Collection: Additional to automatically collected information dealt with by clause 2 (above), we may collect information posted by you explicitly on the Internet Sites. This includes information such as: (a) your name, gender, email address and other personal details such as a telephone number; and (b) any other comments, statements or interactions posted as a Post or otherwise. Ballance also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing the Internet Sites information may be collected from you as a result of the workings of the Internet Sites and the attached systems and software.

4. Facebook: Ballance’s Facebook page is set to the “everyone” setting in accordance with Facebook’s terms and conditions. This means that information you post is publically available and may be accessed by everyone on the internet, be indexed by third party search engines and be imported, exported, distributed and redistributed by us and others, without privacy limitations.

5. Use of Information: Ballance uses the information provided by you or generated by your use of the Internet Sites to provide you with any services or goods you may request from Ballance. Ballance also uses information collected from you to assess the performance of the Internet Sites to ensure that the Internet Sites serve your needs in the most efficient manner possible, and for Ballance’s marketing purposes. In posting a Post (as defined in clause 6 of the Website Terms of Use) on any of the Internet Sites, you are deemed to consent to Ballance publishing or otherwise using that Post for marketing and other purposes.

6. Cookies: Ballance may also place cookies on your computer. Cookies are alpha numeric identifiers which are transferred to your computer’s hard drive through your web browser to enable Ballance to recognise you whenever you access the Internet Sites and therefore better personalise your access of the Internet Sites. A cookie does not identify you personally but it does identify your computer.

7. Data Transmission: Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst Ballance strives to protect such information, we do not warrant, and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

8. Accessing Information: You are entitled to access any information which Ballance may hold about you and Ballance is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Ballance correct any inaccuracies in any information which Ballance holds about you.

9. Providing Information: You agree that Ballance may provide any personal information it collects about you to debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to the Internet Sites, for any services you access or products you purchase from the Website, to recover any money you owe to Ballance and to exercise any lawful right Ballance, its related companies or debt collection and credit reference agencies may have. You also authorise any person to provide Ballance with such information as Ballance may require in response to credit enquiries.

10. Disclosing Information: You agree that Ballance is entitled to disclose information it holds about you without your prior permission if Ballance reasonably believes that such disclosure is necessary to: (a) conform to legal requirements; (b) comply with legal process or help to maintain the law; (c) protect the rights or property of Ballance or its related companies; or (d) enforce the Terms of Conditions of access to this Website.

11. Storage: You should be aware that information which Ballance collects from you may be stored or processed outside of New Zealand where the relevant Internet Site is hosted on a server located outside New Zealand (e.g hosted in the “cloud”).

12. Severability: If any provision of this Privacy Policy is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from this Privacy Policy and the remaining provisions shall continue in full force.

13. Privacy Act: This Policy does not affect your rights under the Privacy Act 1993. 14. Contact Us: If you have any questions regarding this Privacy Policy or the information Ballance holds about you, please don’t hesitate to contact us. For contact details, please refer to the ‘Contact Us’ page on the Ballance website.